Last updated: 02/17/2025
At CaseBuilder, we place the highest priority on protecting your privacy and personal information. This Privacy Policy details our commitment to ensuring the confidentiality and security of your data while providing you with our services. Our goal is to be transparent about our practices and how your information is handled.
We understand that privacy is a critical concern, especially when dealing with sensitive legal documents and client information. As such, our practices are designed to protect your data rigorously. This policy explains the types of information we collect, how we use it, and the measures we take to safeguard it.
By using CaseBuilder, you acknowledge and consent to the practices described in this policy. We are dedicated to upholding your privacy and ensuring that your data is managed with the utmost care and respect. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us at contact@casebuilder.ai. Our team is committed to addressing any issues and ensuring that your experience with our platform is both secure and satisfactory.
1. Information Collection
We collect only the personal information you provide during registration, such as your name, email address, and payment details. This information is essential for creating and managing your account, processing transactions, and enhancing your overall experience with our services. We do not collect or retain any case files, documents, or other data you upload to our platform. All such files, including medical records, police reports, and images, are directly transmitted to OpenAI via their API for processing. We do not store, access, or have any control over these documents. Your personal information is handled with the highest standards of security, but rest assured that we do not have access to or store any content related to your cases.
2. Use of Information
We use the personal information we collect to provide, maintain, and improve our services. This includes processing transactions, managing your account, and communicating with you about your use of our platform. We may use your email address to send you updates, newsletters, or other information related to our services, but you can opt out of these communications at any time.
Additionally, we use your information to ensure the security of our platform. This involves monitoring for suspicious activity, preventing fraud, and protecting the integrity of our services. By keeping your information secure, we aim to provide a safe and reliable user experience. We may also use your information to comply with legal obligations and resolve disputes. This includes responding to legal requests, enforcing our terms and policies, and addressing any issues that may arise. Your information is handled with the highest level of confidentiality and care throughout these processes.
3. Information Sharing
At CaseBuilder, we understand the critical importance of confidentiality between attorneys and their clients. We deeply respect this relationship and have implemented strict practices to ensure that your personal information and the legal documents handled through our platform are not stored, shared, or inappropriately exposed.
Protection of Legal Documents:All documents, including medical records, police reports, and any uploaded files, are transmitted directly to OpenAI via their API for processing. We do not store, access, or control these documents at any time. We implement advanced security measures during the transmission of these documents to protect against unauthorized access or interception. These measures include end-to-end encryption and the use of secure communication channels.
Handling of Personal Information:We do not sell, trade, or transfer your personal information to unauthorized third parties. We only share information with trusted third parties who assist us in operating our website, conducting our business, and serving you, all under confidentiality agreements. In exceptional situations, we may be required to disclose personal information in response to legal demands by public authorities, including for national security or law enforcement compliance. In such cases, disclosure is strictly limited to what is required by law.
Anonymization of Data:We may share aggregated or anonymized data that cannot be used to identify you with third parties for business analysis, research, or marketing purposes. This data does not contain personal information and is used solely to improve our services and understand usage trends.
Commitment to Confidentiality:All our employees, contractors, and agents are bound by strict confidentiality clauses and may face disciplinary action, including termination, if they fail to adhere to these obligations.
These practices are designed to provide peace of mind and ensure that both your personal information and the legal documents handled through our platform are protected with the highest standards of security and confidentiality.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include the use of secure servers, encryption of sensitive information, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. Our security practices are designed to safeguard your information while it is transmitted, stored, and processed. We restrict access to personal information to employees, contractors, and agents who need to know that information to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to disciplinary action, including termination, if they fail to meet these obligations.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at contact@casebuilder.ai. We will respond to your request within a reasonable timeframe and ensure that your information is updated or removed as requested.
You can also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations. If you have any concerns about how your personal information is handled, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We are committed to resolving any issues and ensuring your privacy is protected.
6. Data Retention
We retain personal information we collect from you only as long as we have an ongoing legitimate business need to do so. This includes keeping your data for as long as your account is active or as needed to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion can be achieved.
If you request the deletion of your personal information, we will respond within a reasonable timeframe and take all necessary steps to remove your data from our systems, ensuring that your privacy is respected and maintained.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and we encourage you to review this policy regularly to stay informed about how we are protecting your information.
8. Your Consent
By using our site and services, you consent to this Privacy Policy. Your continued use of our site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
📧 Email: contact@casebuilder.ai
📞 Phone: +1 (866) 751-3005
📍 Address: 131 Continental Drive, Suite 305, Newark, Delaware 19713